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Tag: Social Media Complaints

How To Handle Social Media Complaints And Crisis
17 Oct
SEPTIN911 PR Posted in Public Relations No comments

How To Handle Social Media Complaints And Crisis

Is your business active on social media? Have you ever had a negative comment? Do you have a plan in place to handle customer complaints or negative feedback which may come in via social media? Having a clear customer service and complaint management system for your social media is essential in today’s increasingly online world. […]

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